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Taking a critical look at market and technology development around the enterprise space.


ellementK: (ĕll'ǝ-mǝnt-kā) noun - A fundamental, essential, or irreducible constituent of a composite entity. Middle English, from Old French, from Latin elementum. In this case, also related to the modern French mentir, to lie. (adapted from Dictionary.com)


About Eleanor Kruszewski: I'm known variously as Eleanor or Elle. My last name is like that coach from Duke - kru-shef-ski.

Based in Menlo Park, CA, I work for Yahoo! in their Developer Network. The easiest description of what I do is the MBA shin kicker, handling community, marketing, commercial programs and sundry backend stuff.

Disclaimer: I've done big corps, midcorps, and startups, so I overstate and oversimplify as much as anyone else. These opinions are my own, not my employer's.

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Fortune on Enron

Despite constant discussion in the news, what Enron’s business was and what it did wrong is rarely discussed. Bethany McLean of Fortune has, apparently, been reporting on this quite effectively for some time (the magazine generally hasn’t come up on my radar much heretofore). McLean, with co-author Peter Elkind, even has a book forthcoming on Enron, entitled The Smartest Guys in the Room.
Having reviewed her articles, I’m struck by the contrast with most Enron reporting. The financial press discusses the accounting treatment as if that’s the core issue, while assuming that laypeople have detailed knowledge of accounting intricacies.
What really went wrong at Enron wasn’t an issue of spurious accounting so much as a catastrophic failure of a business model. The accounting, of course, was the means by which Enron hid its poor performance, but that’s only one of three major issues swirling around the story.
I’d argue that the Enron scandal boils down to three main issues: 1). energy trading is an invalid business model; 2). extremely high-volatility businesses ought not to be publicly traded; 3). lastly, the shared dependence among finance, auditing, and legal providers and their corporate clients, lead to irredeemable agency conflicts. The last point has been commented on extensively, but it seems that the first two have largely gone unaddressed.
Energy trading as a failed business model is complex, but deals with the opportunities to game the system when only part of the market is deregulated. I once read a wonderful piece talking about the power crisis in California, which discussed instances of power operators being ordered to do absolutely crazy things to move power around at the behest of traders. I will look for more references and finish this section later.
Volatility is your beta, your risk. Markets don’t like risk. Investors hate surprises, and will hammer stock value over small deviations from consensus estimates (which are, it’s worth mentioning, just guesses after all). Companies with high volatility must hedge their risk in order to viably participate in equity markets. Creative markets have devised any number of clever mechanisms for diversifying risks, including such things as insurance, futures, options, and an astonishing array of derivatives. If a company’s core business is in an area of high ongoing volatility that cannot be effectively diversified - it is far better off as a privately held firm, with a close group of investors who understand the risks and can adjust their expected returns accordingly. For a public company faced with high volatility, the pressure to cook the books to smooth earnings is very high, as we’ve seen with even quasi-governmental agencies such as Fannie Mae.

Contrary to what finance theory teaches us, there is a tremendous psychological component to markets. Expectations become demands, which fails in the abscence of perfect information. I’m a huge fan of the behavioral finance school of thought, pioneered by Kahnneman and Tversky, which seriously questions the business-school enshrined assumptions of rational markets.
Smooth earnings are what the market wants, but is that reasonable? [That would be another worthy research project, to gain a historical view of earnings distribution.] Is the natural profile of corporate performance a steady march to the upper right? If we were in a world where there was no economic cost involved in dissolving companies when their profit trend blipped, perhaps these expectations would be valid. However, there is significant cost to the company, both in terms of capital availability and employee incentives, when the share price takes a beating. While that threat does provide a powerful motivation for companies to stay on top of their markets, to deliver the performance necessary to fulfill expectations, the ‘no excuses’ mentality of the market easily leads to destructive short-term practices. Managers have powerful incentives to hit the numbers no matter the cost, whether it’s through layoffs or questionable accounting.
The point is that the focus shifts to the accounting side from the customer-facing side. Investment in and support of new and existing products suffer as all stops are pulled out to make past investments pay off. Between merciless pressure from markets and increased overhead from compliance with Sarbanes-Oxley, many companies are rethinking the value created from being publicly-traded. A bellwether for what’s going on in the minds of leaders, the case in this month’s Harvard Business Review focuses on a publicly-traded consulting company that’s considering going private. There;s a good case to be made for public markets taking the focus off of customers in favor of shareholders. After all, customers are easier to satisfy…..

Sources: Why Enron Went Bust and Give My Regrets to Wall Street [subscribers only - but it’s worth it in both cases - see blog entries on Fortune and HBR].

This entry was posted on Thursday, February 5th, 2004 at 11:39 am and is filed under Strategy-Marketing.

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